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Z-Gram #18; dated 04 September 1970

Navy Finance Center, Cleveland 24-Hour Service

R 041510Z SEP 70
FM CNO (Z-18)

TO NAVOP

UNCLAS //N07220//
NAVY FINANCE CENTER, CLEVELAND 24-HOUR SERVICE

1. IN AN EFFORT TO PROVIDE MORE RESPONSIVE SUPPORT, THE NAVY FINANCE CENTER (NFC), CLEVELAND WILL ESTABLISH, ON A TEST BASIS, AN EXTENDED TELEPHONE SERVICE FOR THE PROCESSING OF INQUIRIES. THE ADDITIONAL SERVICE WILL BE PROVIDED OUTSIDE NORMAL WORKING HOURS AND WILL THUS ENABLE TELEPHONE ACCESS TO NFC CLEVELAND ON A SEVEN DAY PER WEEK BASIS. COMMENCING IMMEDIATELY THIS SERVICE WILL BE AVAILABLE TO ANY FLEET DISBURSING OFFICER SEEKING ASSISTANCE IN RESOLVING DISBURSING PROBLEMS OF AN URGENT NATURE. HOURS OF OPERATION FOR THIS SERVICE WILL BE AS FOLLOWS:

0800 - 2400 (CLEVELAND TIME) MONDAY THRU FRIDAY,

0800 - 1600 (CLEVELAND TIME) SATURDAY AND SUNDAY

2. FOR CALLS WHICH MUST BE PLACED OUTSIDE NORMAL WORKING HOURS, I.E., 0800-1645 (CLEVELAND TIME) MONDAY THRU FRIDAY, THE FOLLOWING NUMBERS HAVE BEEN ESTABLISHED FOR FLEET INQUIRIES: COMMERCIAL 216-522-5880 OR AUTOVON 8-232-5880 DURING REGULAR WORKING HOURS, NFC REPRESENTATIVES HAVE BEEN DESIGNATED TO PROVIDE DIRECT TELEPHONE ASSISTANCE FOR THE SUBJECTS INDICATED BELOW: PHONE PREFIX COMMERCIAL 216-522-PHONE PREFIX AUTOVON 8-232-5880 DURING REGULAR WORKING HOURS, NFC REPRESENTATIVES HAVE BEEN DESIGNATED TO PROVIDE DIRECT TELEPHONE ASSISTANCE FOR THE SUBJECTS INDICATED BELOW: PHONE PREFIX COMMERCIAL 216-522 PHONE PREFIX AUTOVON: 8-232

A. MILITARY PAY DEPARTMENT:

(1) ALLOTMENTS
NON-RECEIVED/CHECK/BOND EXT. 5705
OVERPAYMENTS
EMERGENCY STOPS

(2) REENLISTMENT BONUS EXT. 5557
PRIOR BONUS PAYMENT INFO
PRIOR VRB PAYMENT INFO

(3) CONTINUATION PAY EXT. 5557
PREVIOUS PAYMENT INFO

(4) PAY ADJUSTMENT AUTHORIZATIONS EXT. 5557
APPEALS

B. CENTRAL ACCOUNTS DEPARTMENT:

(1) PAY ENTITLEMENT CLAIMS EXT. 5587

(2) TEMP/GEN PAY RECORDS EXT. 5587
ADJUSTMENTS NECESSARY

(3) SAVINGS DEPOSITS EXT. 5585
EMERGENCY WITHDRAWAL

(4) MIA-DESERTERS EXT. 5524
PAYMENTS UPON RETURN

(5) LEAVE ACCOUNTING RECONCILIATION EXT. 5587

(6) PAY RECORD INFO BETWEEN MAILING EXT. 5587
OF PAY RECORD AND RECEIPT OF MICROFILM

C. FLEET DEPARTMENT:

(1) DISBURSING RETURNS EXT. 5776
LATE MAILING
CORRECTIONS

(2) COMMISSARY STORE/SHIP STORE EXT. 5780
RETURNS
LATE MAILING
CORRECTIONS

D. SETTLEMENTS:

DISCHARGED EXT. 5692
OVERPAID
OUTSTANDING INDEBTEDNESS

E. FAMILY ALLOWANCE ACTIVITY: EXT. 5567

DEPENDENCY DETERMINATIONS
BAQ
TRAVEL
MEDICARE

3. THE MILITARY PAY DEPARTMENTS OF NRFC’S AND NFO’S ARE AVAILABLE TO ANSWER TECHNICAL QUESTIONS ON PAY AND ALLOWANCES, AS THEY ARE DISPERSED GEOGRAPHICALLY THEY ARE GENERALLY MORE READILY ACCESSIBLE TO ALOAT DISBURSING OFFICER. THE FOLLOWING IS A LISTING OF NRFC’S AND NFO’S:

      NRFC’S
NORFOLK
SAN DIEGO
SAN FRANCISCO
PEARL HARBOR
PHILADELPHIA
BROOKLYN
WASHINGTON, DC
GREAT LAKES
 
 
 
 
 
  NFO’S
BOSTON
CHARLESTON
JACKSONVILLE
KEY WEST
LONG BEACH
NEW LONDON
NEW ORLEANS
NEWPORT
PORT HUENEME
SEATTLE
GUAM
YOKOSUKA
ORLANDO

4. THE EXTENDED SERVICE AT NFC CLEVELAND WILL BE EVALUATED AFTER APPROXIMATELY 3 MONTHS TO DETERMINE IT’S [sic] NEED, EFFECTIVENESS, AND MODIFICATIONS WARRANTED. E. R. ZUMWALT, JR., ADMIRAL, U.S. NAVY, CHIEF OF NAVAL OPERATIONS.
BT

____________

ACRONYMS/ABBREVIATIONS:
NFC: Navy Finance Center
VRB: variable reenlistment bonus
MIA: missing in action
BAQ: basic allowance for quarters
NRFC: Navy Regional Finance Center
NFO: Navy Finance Office

[END]
Published:Tue Sep 20 07:23:32 EDT 2016